Does your workplace have a literacy and numeracy issue?

To improve workplace literacy and numeracy skills, you first need to identify that there is an issue.

Signs that your workplace may have a literacy and numeracy skill issue include:

• Job instructions are not understood
• People 'failing' external training or taking a day off when training is scheduled
• A high level of dependence on supervisors, team leaders or workplace translators
• Procedures are not followed correctly
• High absenteeism
• Poor records of compliance with health and safety requirements
• People not confident to take up promotion opportunities
• High staff turnover